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wendy-ehmer

A Patient Story

I had some difficulty getting insurance approval for the Synvisc injection that Dr. Triffon recommended. His team not only called me to tell me about the delay, but Deb H. went above and beyond, contacting my insurance company and staying on the line with them until my treatment was approved. Other doctors’ offices have asked that I call to get the insurance approval. Deb H. took the time to stay on the phone with the insurance company to get approval, so I could get the next available appointment. I was able to get my shot the following week, which has helped manage my knee pain effectively. THANK YOU!

- Wendy Ehmer