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Durable Medical Equipment

DURABLE MEDICAL EQUIPMENT (DME)

Orthopedic ONE ensures seamless care by providing durable medical equipment during office visits, along with clear usage and care instructions. We meet all Medicare DMEPOS standards, demonstrating our commitment to regulatory compliance and patient safety. Our equipment pricing is transparent and consistent with prevailing insurance reimbursement rates, reinforcing trust and accessibility for every patient.

Benefits of DME From Your Physician’s Office

At Orthopedic ONE, our physicians work closely with DME staff to select high-quality brands and materials, ensuring the best possible care and treatment outcomes. When you receive a product from us, a trained medical professional will custom-fit the device, educate you on its proper use, and remain available to address any questions or concerns throughout your care.

This service also allows your physician or therapist to evaluate you in a brace, sling, boot, or other assistive device and make any necessary adjustments before you leave the office, enhancing both comfort and treatment effectiveness.

What is DME?

Durable Medical Equipment (DME) includes medically necessary supplies that deliver therapeutic benefits for specific orthopedic conditions. At Orthopedic ONE, we offer a wide range of high-quality DME products to support recovery and improve patient outcomes.

Common DME items we offer include:

  • Walking boots
  • Crutches
  • Slings
  • Splints
  • Braces
  • Custom orthoses

Our team carefully selects each item to meet your individual needs and strengthen your treatment plan.

Is DME Covered by Insurance?

Many DME items we provide are covered by insurance, but when and how much coverage you receive heavily relies on your insurance plan type, deductibles, and co-insurance. Orthopedic ONE will obtain necessary insurance approvals and submit claims on your behalf. While patients who have not met their deductible may incur out-of-pocket costs, submitting items through insurance is advantageous as costs apply toward satisfying your deductible. Upon request, we can provide a general estimate for common DME items.

What if DME is not covered by my insurance?

If your provider recommends a medical device that insurance doesn’t typically cover or Orthopedic ONE doesn’t carry, you’ll need to purchase it from a medical supply store or another retail source. In these situations, your provider will explain how and where to obtain the recommended item. Please keep in mind that due to health regulations

Can I purchase my own DME?

You can find some of the DME items we offer, or similar products, at local drugstores or online retailers. While patients are welcome to purchase DME from these sources, our team cannot ensure proper fit or guarantee the effectiveness of items Orthopedic ONE does not provide. Before supplying new equipment, we will ask if you’ve received a similar DME item within the past five years that you could reuse.

Can I return DME Items?

Due to health regulations, we do not accept product returns. However, we will replace or accept returns for defective items or those that fall below expected quality standards. If you experience any issues with a DME item, please contact your provider’s office for assistance.