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shirley-brogan

A Patient Story

I have been a patient of Orthopedic ONE Physical Therapy for many years. I feel the need to express my gratitude for the outstanding patient service I receive from two of your staff members.

Heather Goette and Trevor Knowles are the most caring, sincere individuals. It has been a pleasure to be cared for by them. They both go out of their way to be helpful and genuinely care about their jobs and patients.

I have had an ongoing issue with my back for many years and was told nothing could be done. I had an incident while in therapy, and Heather saw firsthand what I had been going through. She immediately took charge and got me into a back doctor that day! I will now have the testing I have been asking for to no avail. Without her kindness and concern, this wouldn’t have happened.

My husband used to drive me to my appointments, and he recently passed away. Now Heather and Trevor call me to make sure I’m home and safe, as they know this is a difficult time for me.

I can’t express the gratitude I have for both of them. They exude professionalism and compassion and should be recognized for their exemplary work!

Sincerely,
Shirley Brogan

- Shirley Brogan