COVID-19 - What This Means for Orthopedic ONE Patients

Orthopedic ONE remains open and is seeing and scheduling patients. As with all businesses and organizations, the situation is active and changing. You and your family's well-being is our top priority, as is the well-being of our own families. Here are some of the precautions we are taking in response to the COVID-19 (Coronavirus) pandemic.

IMPORTANT! Please contact your provider’s office to reschedule your appointment if:

  1. You are experiencing flu-like symptoms, cough, fever, shortness of breath, or muscle aches.  The Centers for Disease Control have a helpful guide regarding the symptoms of COVID-19, which you can access here.
  2. You have traveled to any of the following and returned to the State within the last 14 days: Countries currently under a level 3 Travel Health Notice, Cruise Ships and River Cruise Voyages, and New York City.
  3. You have been exposed to someone with suspected or confirmed COVID-19 virus.

YOUR APPOINTMENTS

If you are well, but simply prefer to postpone non-essential appointment(s), please contact your providers office to reschedule.

If Orthopedic ONE would need to reschedule your appointment, we will call you.

URGENT ORTHOPEDIC CARE

Orthopedic ONE is adding capacity to treat urgent orthopedic injuries at its locations in an effort to keep patients our of the ER and Urgent Cares, which is critical at this time. Our team is ready to help you find a specialist to treat acute orthopedic conditions.

VISITOR GUIDELINES

Unless necessary for support, please do not bring family or friends to the office with you. We are limiting visitors in exam rooms to the patient, one parent or legal guardian (for minors), or one adult caregiver.

In order to maintain adequate social distancing, there may be times where we ask additional visitors to remain in their vehicles while the patient they are accompanying has their appointment.

YOUR SURGERY

Effective March 18, 2020, in response to the COVID-19 pandemic and Public Health Order from the Ohio Department of Health (ODH), Orthopedic ONE will reduce the number of surgeries and procedures performed at its partner hospitals and outpatient surgery centers.

We will postpone all non-essential surgeries and procedures. Patients with scheduled surgical procedures affected by this policy are being contacted to reschedule.  If you are not contacted, your surgery will proceed as scheduled.  If in doubt, please call your provider

SCREENING AND OUR FACILITIES

Following state and federal guidelines, we have put into place new screening measures and visitor policies to protect the health of our patients and associates, including taking the temperature of every patient, associate and visitor to our practice.

We have increased our sanitation process, and are following the guidelines set forth by the Centers for Disease Control (CDC), including isolation areas for patients with suspected or confirmed COVID-19.

We appreciate your support and cooperation during this time.

For more information on COVID-19 in Ohio, please visit https://coronavirus.ohio.gov/wps/portal/gov/covid-19/