We love hearing from our patients. If you've had a positive experience with our practice, providers or staff, please let us know. You can submit your story here, and include photos or videos.
Orthopedic ONE patient Abby Steiner's tell her story to FOX 28's Good Day Marketplace. The fastest girl in Ohio and 3rd fastest in the country. Did we mention she is faster AFTER ACL reconstruction surgery? Click here to hear Abby's story.
I have been an Orthopedic ONE patient for several years and have had both knees replaced, as well as my right hip and left shoulder. Soon I will be adding a right shoulder replacement to the list!
I cannot say enough about how grateful I am for Dr. Williard, Dr. Fowler and Dr. Backes' expertise. I suffer from severe arthritis and a bone disorder and they have made my life bearable and functional. Bless you!
During my senior year of high school, I tore my ACL & meniscus dismounting off of the uneven bars during gymnastics practice. I had x-rays done on my knee, but the physician never ordered an MRI, so I had no idea how extensive my knee injury was. It wasn't until 8 years later, when my knee buckled underneath me while I was jumping on a trampoline, that the long overdue MRI was finally done. It showed a completely torn ACL, and I immediately scheduled an appointment at Orthopedic ONE.
My surgeon was Dr. Larry Watson and he did an amazing job! He answered any question I had for him and performed a successful cadaver/hamstring ACL transplant. My recovery went well with the physical therapists at Orthopedic ONE following surgery and I was back up and running (half and quarter marathons!), doing yoga and playing tennis in no time!
During my recovery, I picked up yoga and began practicing as an additional method of physical therapy along with running. Less than a year later, I became a certified yoga teacher, as well as a personal trainer to help people develop more body awareness & improve their fitness following injuries. I also created an ebook documenting my knee surgery recovery, in hopes that it can help anyone going through the same thing.
I can't thank the staff at Orthopedic ONE enough! I highly recommend anyone facing knee surgery to consider coming here!
I was seen at Orthopedic ONE for chronic left lower extremity pain and numbness. Everyone I came in contact with was excellent, from Tammy who expedited my appointment to Gayla at registration to Brittany who took my vitals. I saw Dr. Van Aman for a consultation and Dr. Fitz for an EMG and received exemplary care, compassion, respect and courtesy. I highly recommend this team of dedicated professionals to anyone with orthopedic needs!
When I was 9 years old, I shattered my elbow. During my treatment something happened and I wasn't able to make a fist or bend my thumb.
After dealing with this for over a decade, I set up an appointment to see Dr. James Popp. After two tendon transfers, my hand was finally fixed and working better than it had in years! This was three years ago and I'm still happy with my result!
Thank you so much Dr. Popp!
My first encounter with Dr. Peter Edwards was back in 1998, when I was 41 years old. I snapped my tib/fib 2 1/2 inches above my ankle while playing soccer. I reached out to my chiropractor, who recommended that I see Dr. Edwards. I set up an appointment with him right away and just a few days later he inserted a rod in my tibula that is still there to this day.
To my delight, I was back playing full time soccer within a few months! Part of what motivated me to push myself during rehab was the attention that Dr. Edwards paid to my injury from the first second we met.
Before long, I began experiencing wear and tear injuries in my legs, knees and ankles. With each new ache and pain, I've trusted Dr. Edwards with my care. I'm proud to say that I'm still playing soccer, but I would not be able to continue if it wasn't for the excellent treatment I have received from Dr. Edwards and his team at Orthopedic ONE!
I have referred scores of soccer players, friends and business colleagues to Dr. Edwards and I'll sing his praises anytime!
In 2015, I began experiencing pain in my right knee. The pain was bearable until I had surgery on my left foot, forcing me to put all my weight on my right side as I recovered.
When the pain finally became too much, I made an appointment with Orthopedic ONE. I was scheduled with Dr. Jeffrey Backes and I now consider that to be my lucky day!
During my appointment, it was determined that I would be a very good candidate for knee replacement surgery. I think he was as surprised as I was to learn this! I wasn't quite ready to take the plunge, so Dr. Backes made me as comfortable as possible with steroid shots until I worked up the nerve to schedule surgery.
Dr. Backes performed my knee replacement in January 2017. Within 2 months, I was back to work and pain free! This whole experience has been life changing. I always felt well taken care of and can't believe that after all this time I'm able to live my life without knee pain! Thank you, Dr. Backes!
I was experiencing a lot of pain in my knee and was referred to Dr. Jeffrey Backes at Orthopedic ONE's Hilliard location. Since my first appointment, I have had 3 more visits for cortisoneinjections and most recently the "gel". Dr. Backes is always very friendly, spends time answering my questions and likes to joke around to put me at ease. Even better, the injections are PAINLESS!!! I'd also like to give a shout out to Jenn and Rhonda who are very efficient and fun to talk to during my visits.
Sterling Manley, Pickerington Central Basketball Standout and North Carolina Tar Heel.
I have been a patient at Orthopedic ONE on prior occasions, but my most recent experience revolved around my knee replacement. Dr. Politi and his staff were very professional, informative, responsive to my concerns and thorough in all phases of the process!
Pre-op, OR and Post-op arrangements for education, therapy, home care and devices were all outstanding!! Dr. Politi's experience and expertise throughout the process were were amazing assurances of the best results, as long as I did my part to prepare for the surgery and work diligently after my procedure.
I was highly impressed by the entire team and the Surgery Center at Easton was also quite impressive. A+++++ rating!
I had been suffering from pain in both knees for several years, which forced me to take prescriptions and over the counter medications in an attempt to find temporary relief. After complaining to my family doctor once again, he finally recommended that I see a knee specialist.
I must admit that I was a bit apprehensive to move in this direction, especially because I was afraid that if I went to a specialist, I would be told that I needed surgery. However, I was sick of being in constant pain, so I made an appointment with Orthopedic ONE. My hope was to find a young physician who was up on the latest advances and open to exploring more conservative treatment options.
When I entered the office, the receptionist and the registration associate were professional and kind. The warmth of the staff and the openness of the building was inviting and encouraging. Next I met Rhonda, who took excellent care of me and listened to my concerns. Then my story gets even better, in walks Dr. Jeffrey Backes. He was prompt, reviewed by X-rays with me and told me that he would like to give me an injection in each knee to help ease my pain.
I was so relieved that he didn't suggest surgery, but not knowing how this worked, I asked a few questions before consenting to the shot. Dr. Backes continued to talk with me as he performed the procedure and before I knew it, we were done!
The entire experience was so remarkable and the spirit of excellence runs throughout the entire team who helped me. I'm actually looking forward to my next appointment in 6 weeks!
Keep up the great work!
I had been having pain in my right hip for 2 years and had visited several different doctors with no relief in sight. I contacted Dr. Kenneth Westerheide at Orthopedic ONE, who recommended that I undergo an MRI so he could see my hip and come up with some theories about why I may be experiencing this pain. After seeing the deterioration of my joint, he referred me to one of his partners, Dr. Bryan Chambers.
Dr. Chambers first attempted to repair the torn cartilage, but unfortunately that did not fix the problem. He said I had two options; I could do nothing and continue coping with the pain or I could have a total hip replacement. At this point, my hip hurt 24/7 no matter how I positioned myself. I couldn't sit, stand or lay down without being in pain. I had no choice and opted to go with the total hip replacement. About 9 months into my recovery, I started to experience the same symptoms in my left hip. This time, I knew exactly what had to happen, and Dr. Chambers performed a total replacement of my left hip too.
I'm so grateful that I found Dr. Chambers. He knew just which type of hip joint I needed. He also understands how important being active is to me and allowed me to continue training and teaching martial arts as well as pursue the other physical activities that I enjoy so much! Without his help and the benefits of modern technology, I would be in a wheelchair and not living the lifestyle I am today. Thank you!
After many years of right hip pain, I noticed a decline in my mobility when I began falling while performing everyday activities like mowing the grass or going on a walk. My doctor recommended physical therapy, which did not help. I then sought the advice of an orthopedic specialist who gave me a cortisone injection. Unfortunately, this did not provide any relief either. Eventually, I ended up having an MRI to examine my hip and was told that a full tear in my gluteus minimus had been the source of my pain for all these years! The orthopedic specialist advised that the tear could not be fixed and that I would need to rely on a cane for the rest of my life. At 62 years old, this was not an acceptable answer to me, so I scheduled an appointment with Dr. Thomas Ellis at Orthopedic ONE for a second opinion.
After a successful surgical repair on Feb 13, 2017, my recovery is right on schedule according to Dr Ellis, Tiffany his Physician Assistant and Dave Kohlrieser my Physical Therapist. After years of restless nights, I can now sleep soundly without pain. In addition to my physical therapy sessions, walking in the pool at the Grove City YMCA has been a great way to build strength in my leg. I hope to give up my cane within the next few weeks and ride my bicycle by the end of the summer!
Thanks to Dr Ellis and the staff at Orthopedic ONE for giving me my active life back!!
I have been blessed to work alongside the wonderful staff and physicians at Orthopedic ONE and over the past few years have also had the chance to be treated as patient by these same great people!
Three years ago, Dr. Vivek Sahai performed my bi-lateral knee surgery. Words cannot express how appreciative I am of the excellent care he and his team provided. I can't thank him enough for taking the time to genuinely listen and patiently answer my questions.
Around this time, I had a complication from another surgery that had been bothering me for the past 10 months. I addressed the situation with Dr, Sahai and he immediately offered to perform a revision surgery, promising that I would start walking better immediately after. The operation was scheduled for the very next week and as promised, I have been walking much better and have not fallen once!
My experience with the practice did not stop there. Unfortunately, I broke my left hand 6 months later. I made an appointment with Dr. Michael Rerko, who surprised me by saying I needed surgery to repair the fracture. This time I got to have my surgery at the Ohio Orthopedic Surgery Institute with all my co-workers cheering me on! There is nothing like having so many good people taking care of you.
Receiving compassionate care like this is a rarity these days. I just want to thank you all for your kindness and big hearts!
My dad became a patient of Dr. Brian Tscholl's while he was a patient at Riverside Methodist Hospital to address osteomyelitis in a non healing wound in his foot. After exhausting our efforts with multiple treatment regimens, it was determined that the best course of action was amputation.
Dr. Tscholl spent a lot of time with my dad explaining the procedure and prognosis. David, the prosthesisist, also spent a great deal of time with my parents to ease their concerns.
Soon after the procedure, my father had his first follow up appointment at your Upper Arlington location. I am in the medical field and deal with many different physician offices each day. I want to compliment you on the superb efficiency with which your office runs! Kudos to your Office Manager!! My Dad had to come by transport from 90 miles away, and upon our arrival we were greeted by a very polite and helpful receptionist who helped us fill out our first time patient paperwork. After a minimal wait, we went right into an exam room, where David checked out my father's progress. Soon after, Dr. Tscholl arrived to follow up with my dad. We were given everything we needed to ensure that my father's nursing home could provide proper care for his leg, scheduled a follow up appointment and were on our way.
I have told so many people about Orthopedic ONE and the fabulous patient experience your entire office provided. I just wanted you to know how much I appreciate this. You all deserve a HUGE pat on the back!! Other physician offices can learn from the way you treat your patients. Thank you again and keep up the wonderful work!!
I've been treated by multiple physicians and therapists at Orthopedic ONE for a wide variety of conditions. I can't tell you how convenient it is that everything is in the same building! I always trust that they will do what it takes to keep me pain free, whether that means injections, physical therapy or something new. I also appreciate the atmosphere in the office, everyone is kind and smiles when they greet you. I've been impressed with the level of care here for years!
When I broke my hip several years ago, my surgeon at the time used two pins and a screw to repair the fracture. I mended well for the first year, but then started to decline. The pain got to the point where I could hardly walk.
Finally, I made the decision to go to Orthopedic ONE. It was there that Dr. Vivek Sahai told me I needed a hip replacement. Within hours of my surgery I was up and walking without pain in my hip joint, something I hadn't experienced in years!
My goal was to be able to get down on the floor to play with my grandson, as this was something I hadn't been able to do without pain. Now six years later, I am pain free. I am able to go down steps the normal way, not one step at a time. Most importantly, I enjoy playing with legos, cars and board games on the floor with my grandson!
Dr. Thompson and his staff have been were wonderful! I had another appointment yesterday and am happy to report that after suffering from sciatica, which has caused me to have chronic back pain for years, that I now feel very little pain. I have great faith in this facility. Thank you ORTHOPEDIC ONE!!!
Justin Meram, with Columbus Crew SC, talks about his experience with team physician Dr. Pete Edwards with Orthopedic ONE.
Anthony Torres - Orthopedic ONE Testimonial after below knee amputation.
Susie's Knee Replacement Testimonial - Orthopedic ONE
On September 13, 2016, I had a seizure and shattered the bones in my foot and ankle. I was taken to the emergency room, and the physician recommended that I see an orthopedic surgeon, even though he did not think there was much hope to repair my foot.
I was referred to Orthopedic ONE and booked an appointment with Dr. Jonathan Feibel.He advised that the damage to my foot was severe, however, he would do his best to help me.
I'm happy to report that Dr. Feibel did an amazing job and that because of his surgical skills, and the support of his talented team, my foot is still intact.
Thank you, Dr. Feibel, you are an amazing surgeon and an even better person!
Last December, I received a total hop replacement from Dr. Ellis using the Anterior Approach. His surgical skill, bedside manner and methodology are all excellent and have led to a very successful outcome for me.
Before my procedure, we made a plan to ensure that my recovery went as smooth as possible. For the first 6 weeks, I was told to take it fairly easy while performing the prescribed exercises and using ice to prevent swelling. At 3 to 4 weeks post op, I was doing light biking and was able to walk with the assistance of a cane. By 6 weeks after my surgery, I was riding the stationary bike and walking, which then progressed to more challenging exercises which I still do to this day. Once I had reached the two months post surgery mark, I was able to carefully hike in the mountains, hit the elliptical fairly hard, complete a full yoga class and workout like I did prior to the surgery.
I only experienced slight pain the evening of my surgery and I have had no real pain since. I sleep better, walk better and played my first 9 holes of golf this week!
Thank you Dr. Ellis and staff for giving me my good heath back and allowing me to do the things I want to do in life!
Dr. Backes rocks!
Today is the first day in almost a month that I can walk without assistance. The whole team at the Hilliard office from X-ray to checkout is awesome.
I am grateful to Dr. Scott Van Aman for his expertise! On November 15, 2016 he removed two bone spurs and repaired my degenerated Achilles Tendon.
Before my procedure, I had a big bump protruding from my right heel and I was in great pain when I walked. I made sure to follow Dr Van Aman's orders after my surgery and completed physical therapy as he recommended.
I am now 11 weeks post op and I am walking the boardwalk at Daytona Beach in moderation. Thank you Dr. Van Aman and staff, you are the BEST!!!
Last summer, I was experiencing chronic joint pain in my shoulder and scheduled an appointment at Orthopedic ONE's Westerville office. From the moment I arrived for my first visit, I was made to feel like the staff truly cared about me. Check in was very efficient and quick, and my 2:00 p.m. appointment started right on time.
Dr. Backes had a conversation with me about my activity level, the reasons why I may have begun experiencing pain, what treatment options were available and what outcome I could expect. He took his time explaining everything and answering all my questions in a way that made sense.
I am completely satisfied with Dr Backes and the entire staff at the Westerville location!
Over the last year, I have had two joint replacement surgeries on my fingers. One procedure was done at a competitor's practice while my most recent was performed at Orthopedic ONE. Two different physicians at two different practices with dramatically different results!
In the past, I've never been one to enjoy physical therapy, but my experience with the hand therapists at Orthopedic ONE have made made me rethink this. Every time I go in for one of my appointments, it seems like everyone is happy and engaged. They allow the patient to take charge of their therapy results and they coordinate your care closely with your physician to monitor your progress.
The entire experience has been pleasing on all levels, from the receptionist, to the therapist, to the physician. I've run into negative therapy environments in the past, and I'm happy to say nothing like that happened at Orthopedic ONE Hand Therapy.
The warm atmosphere and positive attitudes actually made my therapy sessions much easier. The therapists always seemed to have a smile on their face and were happy to be doing their job, which made me want to do my best during my appointments.
Thank you for creating such a positive healing environment, IT DOES MAKE A DIFFERENCE!
Dear Orthopedic ONE Therapy Department,
I don’t know how to begin to write a thank you note to all of you. As a patient in therapy here at the Westerville Office, I think I hold the record for number of visits. Yet, every time I walk in the door I am greeted with similes and a, “How are you doing today, Heidi?”
Your positive attitude, politeness and professionalism are unbelievable! Our conversations about everything from food, to sports, to holiday décor are always enjoyable. The camaraderie allowed me forget about the pain while working through my exercises.
All of you represent the best of your profession. Be proud of who you are and what you do!
I’d also like to say a special thank you to Heather Goettee. She has been by my side all the way. In good times and bad times, she never gave up on me. The TORTURE QUEEN was terrific!
Love all of you,
Last fall, I sustained a rotator cuff injury and made an appointment with Dr. Jeffrey Backes at the Orthopedic ONE office in Westerville. During my visit, it was determined that I would need to have shoulder surgery. The procedure was performed a few weeks later, and Dr. Backes and his staff were very sensitive to my concerns and handled each step of the process with the utmost professionalism and care. I am healing wonderfully and will trust Orthopedic ONE with any future procedures I may need to have down the line. I can not say enough good things about this facility and the great people who have helped set me on the course for recovery!
Dr. David Huber is a godsend! It's hard to smile when you're stricken with pain, and on August 1, 2015, I did something about that pain and underwent a Total Hip Replacement operation at Mount Carmel East. The surgery was a success and by the time I was 6 weeks out, I barely even needed to use a cane! When I returned to work in mid-October of that year, my colleagues were amazed at my improvement. Even better, my work, which requires constant walking for 10 hours at a time, became much easier.
Life is meant to be enjoyed. My advice to anyone facing a total hip replacement surgery is to contact Orthopedic ONE and book an appointment with Dr. Huber so you can get your life back! Dr. Huber and his team truly care. Now, not only can I walk again, but I smile when I think about about the care and compassion I received during my treatment.
Little did I know when I broke my ankle in the 1990's, that I would be embarking on a long journey with Dr. Scott Van Steyn AND his excellent staff. His care of my ankle back then led to me having stronger ankles than I'd ever had. I even started to love running as a result of my physical therapy!
From there, my work training dogs and horses has led to a series of silly accidents.When I come in to the office for an appointment, Carey always asks "Dog or Horse?" I think she enjoys hearing the stories behind these injuries!
In April 2014, I the first operation of my life to fix a torn meniscus and improve the arthritis in my knee. At 44 years of age, I wasn't about to let this surgery turn me into a couch potato! I had a goal to compete in a 5k race with my dog, and this event was scheduled to take place just four months after my surgery. I discussed this with Dr. Van Steyn and was very supportive although cautious about and urged me to set realistic expectations for my performance.
I'm pleased to report that in August 2014, just 4 months after my knee surgery, I not only able to run, but place first in my age group and first place dog in the race! After accomplishing my first goal, I knew I had to keep pushing myself. In February 2015, I ran my first half marathon EVER, the Disney Princess Half. Just ten months after my operation, I ran 13.1 miles with no knee pain. I never would have been able to achieve these accomplishments without the great team behind me at Orthopedic ONE...WE DID IT!!!
In 2015, my daughter broke both feet and in October 2016, after a season of volleyball, she indicated her foot was hurting again. During her initial visit with Dr. Gorsline and Michelle Zwolinski, she was diagnosed with a stress fracture. We left having felt that the appointment was a a very positive experience and we followed the doctor's orders over the next few weeks.
We recently came back for her follow-up appointment, and this time, we worked exclusively with Michelle. There are not enough words to describe the level of care and compassion she has for her patients. She created a warm environment where we didn't feel rushed out of the office. As a parent, I felt "heard" with my concerns. My daughter was anxious to get back into sports. Michelle listened and verified her recommendations with the doctor. She is a positive example in a medical profession which seems to be concerned primarily with time and money. WE LOVED HER and wish there were more people like her in the medical field!
In September 2016, Dr. Joel Politi replaced my right hip. On October 7th, I began physical therapy at your Westerville Physical Therapy office. I was placed with Troy Kress and Mary Sue Garrison for my therapy. Troy conducted a thorough evaluation of my condition and assessed my limitations. He put together an innovative rehabilitation program for me. After being with Troy for five minutes, I felt as if I had known him for five years. Troy is a genuinely nice person who has an extremely likable personality. My therapy flew by as he kept me working hard as we discussed sports and various other things.
At 45 years old, I am young for a hip replacement. Troy realized this after my initial assessment and customized a great therapy plan for me. I am now six weeks post-surgery and am doing extremely well. On November 4, 2016, I completed my physical therapy and told Troy how pleased I was. I told him that I wanted to recognize him and he seemed surprised by this. I told Troy that if there is a place to receive complaints, then there must be one to receive compliments as well. I hope this letter will allow Troy to be recognized for all he has done for me and the good face he puts on Orthopedic ONE Physical Therapy.
I had spinal fusion surgery on Sep 12, 2016 and I can't tell you how happy I am with the results! Actually, the entire process was smooth and couldn't have gone better.
Dr. Herceg had told me that I would be able to get back to work in two weeks of the operation, and sure enough I was back at work exactly two weeks later! The pain in my back and numbness in my leg that I used to get from standing and walking is gone.
My kids have noticed that I don't need to stop and sit down when we are out running errands, etc. I had put off the surgery for longer than I should have; I wish I had pulled the trigger on it last year!
My thanks to Dr. Herceg, Cici, and everyone else on the staff who made this possible for me!
I was 34 years old, in the best physical shape of my life. As a law enforcement officer, I was used to exercising everyday, never once thinking about what it would mean if my normal daily living was altered. While on duty, I suffered what would be a serious injury to my left hip. I was seen by several doctors who recommended me to another doctor back home (all the other doctors thought my injury was too complicated for them to fix). This doctor attempted to fix my hip, but on the operating table he realized my injuries were to severe for him to fix. He backed out and recommended Dr. Thomas Ellis. I was advised that Dr. Ellis was the doctor who could fix me.
From the very first, I could see why Dr. Ellis was thought of in such high regard. He was very professional and knowledgeable about complicated hip conditions. It would be easy to end there with my testimonial, but that would not due justice to my story and the blessing of Dr. Ellis.
Dr. Ellis performed what would be my first successful hip surgery. I was seen by him and another doctor afterwards, both giving me a great prognosis report, unfortunately I fell 10 days after surgery, causing all kinds of complications.
Dr. Ellis went above and beyond to repair my hip trying to get me back to a normal life where I could enjoy my normal daily activities, which include caring for my toddler, son after my fall. I have had my hip replaced as a result of my complications from a fall. I was lucky to have him perform this surgery as well.
He answers all questions and provides you with detailed timetables and expectations you can have after surgery. But this is just the tip of the iceberg, as Dr. Ellis has provided care to me I have never known by a doctor. As a result of my life being altered so much from my injuries I have developed some severe depression and anxiety. Dr. Ellis has been there every step of the way caring about my physical and mental well-being. He helped refer me to see someone who could help me deal with the emotional aspect of my injury in addition to asking me how I am mentally doing every time I go to his office. I share this to give readers a perspective of his bedside manner.
This caring atmosphere is not only shared by Dr. Ellis though. The entire staff shows the same professionalism and caring to each of their patients. I have never had a bad experience or interaction with anyone at Orthopedic ONE.
If you are nervous or scared about your future due to injury, Dr. Ellis and the staff at Orthopedic ONE are the ones you want go with!
Having worked as a Surgical Technician for many years, I have had the chance to see how numerous doctors and staff interact with their patients.
The professionalism, speed, and quality of care I have received at Orthopedic ONE is nothing short of amazing! Dr. Scott Van Aman is wonderful and Tammy Gahm is fast to respond to any questions or concerns I have had. In fact, I rate the entire staff at the Upper Arlington office as far above anything else I have ever experienced in the medical field!
Orthopedic ONE should be the STANDARD by which all medical facilities should strive to obtain. If every medical office, surgical center and hospital worked as efficiently and with as much care as you, this country's medical care would be rated as number one in the world!
I've been going to Orthopedic One for a little while now, from my initial appointment to my most recent; this young lady has been a tremendous blessing!!! Kindness is always a choice and genuine concern is a double blessing....Jackie has been extremely instrumental in assisting and supporting me in receiving the requested treatment for my knee. The right knee treatment went smoothly but there were issues later when it became time for the left knee. Through Jackie's ongoing efforts and tireless tenacity with my insurance; after her overcoming several obstacles my treatment was put in place. Yesterday I received the much needed treatment!!! I'd like to acknowledge her!!! and say thank you so much, you're greatly appreciated.
Dave Lewin was phenomenal in the type of therapy provided, enabling me to get back to work quicker. Dave was a great listener, wanting to learn what my job entailed so that he could incorporate the proper therapy which greatly advanced my recovery. He also was wonderful to talk with family members advising the status of my progression. I highly recommend him as a therapist. Thank you Dave!
I just want to take a moment to share my appreciation. Dr. Paul Melaragno and Dr. Scott Van Steyn were so patient working with me and my stubborn knee! They were very attentive and determined to get to the root of the problem and see what could be done to address it. Thank you!
To Dr. Edwards: It's been about a year since we last saw each other. I'm the big stubborn power-lifter that tore his quad tendons last year. I wanted to say thank you for the great work you did. My knee's feel better than they have in years. I actually competed for the first time since December 2014 over the weekend (8/13/2016). To say I had a successful day would be an understatement. I managed to take the biggest squat I ever have and made it looked easy. I got myself back in the top 10 in the country, something I really wasn't sure would be possible. Here is the video.
In the Summer of 2009, I was in terrible pain and elected to have Dr. Derek Snook perform a spinal fusion to replace 3 disks in my neck. The operation was a success and gave me much needed relief from the pain I had been experiencing for years.
I would recommend Dr. Snook to anyone with a neck or spine problem. Thank you, Dr. Snook!
I began seeing Dr. Hoang this past spring to help treat the carpal tunnel syndrome I had developed in both hands. As I got older, my symptoms got worse, and I was starting to have problems performing even basic tasks. It really limited me and the amount of pain I was in was terrible!
Dr. Hoang sent me off for some testing, and when the results came back, we sat down to talk and decided to move forward with the surgery on my right hand first. My operation took place a few weeks ago at Grady Memorial Hospital, and I have a follow up appointment to have my stitches removed today. I cannot tell you how happy I am with the results so far! Just hours after my surgery, I was free of the carpal tunnel symptoms! I had the typical post-operative discomfort that follows any surgery, but I was so happy to have feeling back in my hand. The constant numbness and tingling I had been experiencing is finally gone!
Dr. Hoang and the staff at Orthopedic ONE's office in Delaware, as well as the staff at Grady Memorial Hospital were so kind and compassionate. Dr. Hoang knows what he is talking about, and I couldn't recommend a better surgeon! I'm looking forward to having the same procedure done on my left hand within the next few weeks, so I can get on with my life! 5 Stars all the way! I love having doctors who are knowledgeable, really care, and play an active role in the entire recovery process.
Thank you, Dr. Hoang- Now lets get my left hand feeling just as great!
Absolutely amazed and grateful for the progress both knees have made. I'm now biking everyday, 20, 30, or 40 plus miles. I do intervals, distance, or hills, and keep rotating training. My left knee is marvelous, right knee great too, just still a bit behind. I am all in to try to ride RAGBRAI, ( Register's Annual Great Bike Ride Across Iowa). It's 500 miles in a week and about 3 to 4,000 feet of climb each day.
Life has opened up once again. Energy, excitement for each day, I no longer spend time managing pain. As Doc Gaines says... " Always be ready for the next move." And I'm on the look out for the next move all the time, as I don't want anyone to have the fun without me.
Thank you once again, you have literally given my life back.
I can't speak highly enough of Dr. Larry Watson as well as the Physical Therapy staff. I came in with a labral tear in my left shoulder. Dr. Watson has a strong athletic background and it was so reassuring to me that I was speaking to one of my own. His work was impeccable - I have felt NO pain whatsoever in my rehab process! He is always fun to talk to, gets to the point and is more than competent. He showed me all of my xrays and MRIs, explained everything to me from start to finish both pre- and post-op. I am healing faster than ever expected!
I just wanted to say that they do not get any sweeter than Dr. Politi! On top of his excellent bedside manner, he is also a very skilled physician. My work experience has been in healthcare, and I have come across many healthcare professionals during my 40 year career. Dr. Politi absolutely ranks as one of the best!
I am the Mother of a child who recently had a knee procedure performed by Dr. Peter Edwards. His bed side manner was wonderful and he made sure to treat my daughter like person, not a "number". Dr. Edwards made a conscious effort to keep me informed about all aspects of my daughter's care. He even let me call in during one of my daughter's appointments that I was unable to attend!
I'm happy to say that my daughter's surgery went well and she did not experience any complications. Even after the procedure, Dr. Edwards continued to work with my daughter to address any post-op concerns that arose. I highly recommend Dr. Edwards, he is a very talented surgeon, who is also compassionate and really cares about his patients.
About 2 years prior to surgery, I injured my knee tripping down the steps at home. Something twisted making me writhe in pain and made it impossible for me to put weight on it for several days. After having an orthopedist inject steroids into my knee to reduce the inflammation and pain on 2 occasions, it was decided that surgery was indicated. My meniscus had exploded I was told. Dr. Melaragno replaced my knee followed by a month of very intense and painful PT. Sticking with it faithfully is the reason my knee now seems as good as new! Persistence pays off. I have told many others about Dr. Melaragno's excellent work. I have heard others talk of their problems and foibles after knee surgery, even ones who were not obese, so I was skeptical going in. But following his orders is critical to success and he is top-notch in his field. Many thanks to him for seeing to it that I walk without pain and can sleep without painful interruptions to turn over multiple times.
In October I had a lot of pain in my right hip and I couldn't take the pain anymore. Then I was recommended to Dr. Ellis, he is such a wonderful and caring person. He got right down to it, found out what was wrong, and I had my surgery on the 22nd. Dr. Ellis and his staff are amazing, I could not have asked for a better medical team. This is the first time since October that I was able to put all my weight on my leg. I would recommend him to anyone. Thank you Orthopedic ONE for everything you did for me, and the staff at Ohio Orthopedic Surgery Institute, you guys are the best. Everyone there are so sweet and nice.
I just want Dr. Wroble to know how great of a job he did on my shoulder at Deacones Hospital in Cincinnati. I have had no problems since. If anything I am stronger. I have been coaching girls softball for 9 years. He is a great doctor and I wish he was still in Cincinnati. Also did great job on my left knee. Thank You!
Thank you God for Dr. Larry Watson. Had an early morning appointment with Dr. Watson and because of the early hour he read my MRI himself. Dr. Watson said my shoulder was fine but he did not like the density of bone marrow in the shoulder area. He referred me back to my family physician for additional blood tests. I had the tests on Sept. 14 at 9 or 10 a.m and by 10 p.m.I was admitted to The James at OSU's medical facility. One of my sister's was a 100% match for a bone marrow transplant which I received on December 28, 2015. Today I am cancer free. Without Dr. Watson I would not be here to celebrate. There are no words that can be written to adequately thank Orthopedic One and specifically Dr. Larry Watson for saving my life!
I was just hoping to reach out to Dr. Wroble. I was an early patient back in 1991 in Cincinnati, where Dr. Wroble did an ACL replacement (from a cadaver) on my right knee. I thought he'd be interested to know that he allowed me to return to athletics for a very long time. I was able to run in numerous 5K and 10K events, the first Cincinnati Flying Pig Marathon, play in countless softball games and many racquetball matches.
Although at 56, I've definitely slowed down considerably, Dr. Wroble's work continues to allow me to lead an active life.
Please let him know how grateful I've been throughout the years and that I wish him continued success.
I was recommended to Doctor Politi by Doctor Ed Seasons at the Veterans administration here at the Columbus facility near the airport. My subsequent visits with Doctor Politi proved that I would need two knee replacement surgeries. They have now both been completed and I could not be happier with the results!
Doctor Politi himself may be the best Doctor I have ever seen. While he was with me I never felt rushed and all my questions were answered in detail. He stares you straight in the eye and speaks to you in a calm and confident voice. His skills as a surgeon are unsurpassed and his bedside manner is stellar. The very good news is that he inspires his staff, ALL of them to the same high standards.
Everyone before, during and after the procedures was kind and professional. I have to say it is the first time I have slept when staying overnight at a hospital. The nurses, administration assistants, techs and physical therapy people are all consummate professionals and I verbally recommend Orthopedic One to any friend facing a problem with their knees. I would also add that the staff at BOTH Mount Carmel hospitals was stellar in their care for me as well.
I just had to thank them in writing and I hope you will pass this along to everyone involved. Thank you so much!!
I can't believe how great I feel with no pain since I had my hip replaced. I should have done this years ago. Not only would I refer Dr. Politi but his entire staff are the best around. The Taylor Station Surgical Center is clean and are very knowledgeable group. Also the Summit Group of therapist are the best around and explain everything so you understand. Once again, Thank You Dr. Politi and the entire surgical team for a job well done.
Dr. Derek Snook was very helpful with my visit and BWC case. He offered his help in anyway he could, completely understanding my position and what needed to get done.
I would highly recommend Dr. Snook to anyone with needs in his area of expertise.
Dr. Clem was able to get me in on short notice and to start my series of knee injections upon the first visit. There were two injection follow up visits over the next two weeks. Dr. Clem was very personable and took the time to explain everything about the shots. I had had these shots about two years ago, and the current shots took a bit longer to work. I believe the medicine was a different brand than what I had before, so I may want to go back to the first brand in the future. Nevertheless, Dr. Clem did an outstanding job and these shots have proven very helpful.
Derek Speaker was my Physical Therapist for several months while I was recovering from a Hip Replacement. Derek provided a professional approach with a PT program that addressed my issues and care. There were challenges which were dynamic in nature but Derek made the necessary modifications to aid in my recovery.
Derek was a wealth of knowledge and was truly interested and dedicated to getting me back on track. I sincerely appreciate his being on the Orthopedic One team.
Last summer I had a traumatic accident happen to me, I fell through a glass store and cut my left wrist to the point of no function pretty much. I got referred to see Dr. Quinn at the emergency room. I saw him and the first day I felt like it was all going to be okay under his and Meredith's care. Right as I went into my first surgery Meredith came into my room and said, "We have a long road ahead of us, but we will get through this!" I'm still currently on this road after three surgeries. I started therapy with Emily and enjoyed her. Then moved to Bridget, she scared me and I decided to do therphy somewhere else. Dr. Quinn really pushed for me to see her more so I did. Words cannot describe how much I owe Bridget for all she does for me! I have turned out to love her. I still see her, and now look forward to my visits! Today i came in for a checkup with Meredith and the Theraphy girls saw me after. I really enjoyed the afternoon with her, Carrie, Emily, and Cheryl! They make me not scared and realize I'm not alone! They have all helped down this long road I'm still on but I'm really glad it's with all these ladies and Dr. Quinn. I really don't have the words to explain how appreciative I am for my team! Thank you all help me as much as you have, you've seen my tears, pain, joys and laughter over the year and we still have a little more to go.
My daughter, Holland Jones, was seen today for a follow up visit with Dr. Fowler, and as per his usual manner, it was a great experience. When we walked out of the office, I mentioned that Dr. Fowler was a great physician, and my daughter chimed right in and said that "he never makes me feel rushed like other doctors who just want you to hurry and up and say what is wrong so they can get you out. He really listens." We discussed how compassionate he is and when you are being seen by him, how he is so attentive and makes the patient feel as though you are the focus. Just thought he would like to know..... Thanks for great care for me and my family.
I wanted to share a photo of my mother, Carla Fry, waiting to be discharged with a big smile of her face! She was a patient of Dr. Scott Van Steyn and he was amazing. He fought for my mom all week long and moved mountains to get her admitted to the hospital, and a bed at 10:30 at night, ensuring she had a needed procedure done the next day. We are so thankful for the good care from him!
Thank you, thank you!!! My father is also thankful as you can see by his two thumbs up :)
First of all my initial date is off. My surgery was 4/10/2015. I cannot begin to tell you how happy I am with my new knee. It is getting better everyday. I am writing this because I can not believe yet how personal your staff is from day one up until my last visit! I was treated like a person and not a number. It is bad enough to have to go to the doctor, then new doctor on top of it and then just be treated like I am just another number. It is nice to be treated like a person...a real person! Like you have walked in my shoes! Thank all of you so very much!
After visits to several doctors in my area with no relief from the pain I was experiencing for up to 9 months. I found Dr Sahai after Internet research at Orthopedic One in Upper Arlington. Dr. Sahai immediately diagnosed me with a left hip that had went bad. After revision surgery on 4/28 I am now pain free. I appreciate the knowledge, experience and kindness from Dr. Sahai and all the staff at Orthopedic One.
I had a double epidural in my lumbar area and within 48 hours, I started feeling 10 yrs younger, due to the fact I can now step up a couple of steps into my home without the awful pain going out into my hips!! Dr. Witter did an amazing job! He explained each step of what he was doing and didn't let me experience any more pain than necessary. I am truly amazed!!
I do have orthopedic issues and Dr. William Barker is my doctor. I've got bad knees.
I've gone to him for probably about 8 years. He explains things well. He makes time for his patients. He takes as long as necessary. He doesn't rush you out the door. He knows his stuff. He will not let substandard care be a part of his patient's care.
My wife had a total hip replacement performed by Dr. McShane on April 21, 2015. Weeks before the surgery Dr. McShane and his staff provided both oral and written information regarding the procedure, and answered my wife's questions both during the initial appointment and by telephone when my wife had follow-up questions. In addition, my wife was given the opportunity to attend a two-hour session which provided information and useful tips about pre-surgery and post-surgery care. In addition, she was able to attend a pre-surgery therapy session. Dr. McShane and his staff were very professional, efficient and patient-friendly.
The surgery was very successful. Now, two months later, my wife is walking again with only occasional support of a cane (which she will not need in the near future), but most importantly, she is walking without pain! What a difference from her condition before the hip replacement. We highly recommend Dr. McShane and his staff.
For years I was dealing with aching and stiffness in my hips. As time went on it progressively got worse to the point where I couldn't walk normally. I began to have less flexibility to the point of tying my shoe was a struggle and my hip would give out as I would walk causing me to buckle. When I got out of bed I felt like I was 70 years old, I'm 41 by the way and my situation was making me miserable so I decided to do something about it. I fortunately ended up in Dr. Bryan Chambers office where he diagnosed me with degenerative arthritis in both my hips. To improve my quality of life long term he recommended hip replacement. That was quite a shock to me but between Dr. Chambers and his staff they were very gentle with me and through a good dialogue they were able to set my mind at ease about it because news like that is hard to swallow. I had my left side done first because that was giving me the most grief. I was off work close to 12 weeks healing and doing therapy, I've been back to work now for almost a month and I can certainly feel the improvement and with that I've continued exercising to regain strength and improve overall. When it comes time to get my right side done I will definitely return to Dr. Chambers and his staff. If u can relate to any of my symptoms I highly recommend talking to Dr. Chambers.
I originally herniated my disc December 2012 and after almost two years began to have spasm in my leg due to the herniation and decided on surgery. While the surgery went well and everyone in the center was great to work with, I had more pain than prior to surgery. My Orthopedic ONE physical therapist, Eric Clevidence was great about explaining the why and began to help me with my rehabilitation. His knowledge, patience and careful guidance and cheerfulness were what I needed to get the confidence back to be active again. My energy level is back, I am working out at least 5 times a week now. I am even able to safely do lunges once again. Stairs are no longer exhausting. Granted, having the the herniated part removed from around my L4 nerve was the first step, however, with Eric's guidance, I patiently let the nerve heal and safely progressed to activity I have not been able to do in 2 years! Thanks!
After my initial visit, I scheduled my hip repacement surgery for Feb. 22nd, 2012. I was the first person operated on that day at Mt. Carmel East. I was up and out of bed by 1:00 P.M. and walked across the room. I returned home Friday the 24th of Feb. and did in-home rehab. with a therapist three days a week for three weeks. I continued these exercises and began walking outdoors further and further until I could walk 1 1/2 miles. I saw Doctor Chambers after 7 weeks of recovery and he gave me the OK to try and play golf again. I travelled to the driving range the next day and did quite well. It was easier than I would have imagined. I played my first round of golf on Tuesday April 17th and have worked up to three time a week at present.
I am thrilled with my excellent recovery and would like to thank Dr. Bryan Chambers for his excellent care and skill as a surgeon.
Sincerely, John Hollingsworth
In July of 2011 I had total knee replacement surgery of my left knee. My Surgeon, Dr. Kennedy, performed the surgery. I will admit the first couple of weeks were a little difficult due to the swelling, bruising and physical therapy. I was able to manage the pain very well and within three weeks I was walking with the help of a cane but only when I left the house. I did not need to use even a cane at home. My family and friends were amazed by my speedy recovery. Now I can go for walks or go shopping and I no longer have pain in my knee. I would never want to have the pre-surgery pain I suffered again.
My initial visit was in 2006. I had been having hip pain for about a year. It was so bad, that when I'd stand up my hip would pop and snap and hurt so bad that I'd cry out in pain. I saw my rheumatologist and she took one look at my xray and told me she couldn't do anything for me, that I needed to see an orthopaedic surgeon, my hip was the worst she'd seen, she told me. I remembered Dr. Briggs had done my mother's hip and shoulder replacements several years prior to that. I asked a nurse friend of mine who she recommended and she said "Dr Briggs is the best". So I saw Dr Briggs early in 2006 and he immediately recommended that I have a total hip replacement. He was very kind and thorough and even showed my husband and I my xrays and pointed out what was wrong and how he intended to fix it. My surgery was scheduled for Feb. 2006. The surgery went well, they had me up and walking that evening. It wasn't easy, I had to have a blood transfusion because I was anemic, I also have PD and prior back surgery so I had alot of other things to deal with. But the hip itself hurt hardly at all. PT came to my room and I learned how to move and not to move, how to get up and sit down, and exercises to strengthen my hip. After I went home my recovery was fast, my husband told me several times I needed to slow down and not do too much. But I was feeling so much better I wanted to be up and doing all the things I hadn't been able to do. When I was able to I returned to the ymca pool to the water aerobics class that I'd had to quit months ago, due to the pain. Several months later, my left hip started to hurt, and it quickly deteriorated to the point that I went back to Dr Briggs and he gave me the bad news that I would need surgery on it soon too. Let me make it clear, he never told me I had to have surgery, he told me that when I couldn't stand the pain any longer, when I was ready for the surgery they'd schedule. So in December right after Christmas 2006, I had my left hip replaced. It went even better than the first, because I'd been there before and knew what to expect and I knew what I had to do. I feel I have a much better quality of life now than before the surgeries. Before I had a lot of pain in my hips, I would wake up in pain during the night, I had trouble sitting down and getting back up. I would highly recommend Cardinal Orthopedics to anyone who needs orthopedic care. Since my surgery Dr. Briggs has retired. Last year Dr Feibel did surgery on my ankle, and I've seen a spine specialist there also. They are all great caring doctors.
I started with Dr Wilcox several years ago for a torn minsecus and had surgery it went well then few years later had to have it done again...I am very active and started playing racquet ball again and did so 3 plus days a week beside all the other excersing and bike riding I was doing and then in 2010 had to have surgery again tore the minescus again and had to have it done twice with few months time it went well and then back to my sport and routine I went to only tear the other knee and at the time Dr. Wilcox said the next step will be replacements and the knee just would not get better so I was referred to his partner Dr Kennedy and Dec 1, 2011 I was having my first knee replacement at age 57 the surgery went well but, oh the pain it was just like the dr. said it would be pain and lots of it but, the best thing was the bending machine I would use 2 hours 3 times a day beside starting therapy right away the dr. was very pleased how things went and in 3 months which was March 2012 I had the other one done again the pain was great but, with therapy starting right away it went as well as the first one and am so pleased I had it done I started riding bike again this summer and could ride at least 9 miles a day with alot of days doing it twice. I have learned you got to get them moving and I do..it is so nice to be able to walk again and get up out of a chair and not have that intense pain or having to wait a few minutes to even start walking because of the pain..I think these two doctors are the best they are very straight forward with a person and let you know just how things will go and what to look for after surgery..they are very caring and can't say enough about either of them..I see Dr. Kennedy's assistant Nicole Schiff most of the time for check ups and she is one smart person she is easy to talk to and answers any questions I might have...don't be afraid if they would mention knee replacements it is the best thing I have done although I can't play my racquet ball all I wanted was to ride bike again and that I have back...thank you so much
I suffered what is called an "Unhappy Triad" on my knee. I had lived a great deal of my life with an unstable knee never knowing what was wrong. When I injured my knee the last time, I decided to go see Dr. Wilcox. After my surgery, intense physical therapy followed. This was less than 18 months ago. This last weekend, I ran my very first half marathon - free of any knee pain or instability. This is something I never thought I would do - let alone after this type of surgery. Dr. Wilcox and his staff are top notch! I recommend him to anyone that I know! Thank you!!!
This is a testimonial written to praise the professionalism, creativity, and care I received over a 16 month period from September of 2010 through January 2012, from Dr. Robert Martin, Dr. Walter Bernacki, and Dr. Christopher Zochowski. Working in unison they saved my left arm. How thankful I am that these talented Physicians came into my life as I really wasn\'t finished using my arm if it could be prevented.
I broke my arm in September of 2010. The squad took me to Mt. Carmel East emergency room where Dr. Robert Martin happened to be performing surgery. He came to look at my arm. The ulna was completely broken and the radius was dislocated. He performed surgery to repair the breaks. Unfortunately the bones wouldn\'t heal. Radiation therapy for a synovial sarcoma had been done in 1988 and it destroyed the bone marrow. Dr. Martin transplanted marrow from my left leg along with some other product. The healing process began but the titanium rod would not heal over. Dr. Martin sent me to a wound specialist/plastic surgeon, Dr. Walter Bernacki.
Dr. Bernacki\'s first, less invasive surgery, did not have the desired results so he and his partner, Dr. Christopher Zochowski, consulted together to form a new strategy. They both operated on me in November 2011. A latissimus dorsi was attached to feed blood to the skin graft they created. My blood vessels had been adversely affected by the radiation as well. Both physicians attended to my wound dressings while in the hospital. I was then taken to a nursing/rehab facility where my doctors expressly guided my care with dressing changes and antibiotics. The muscle feeding my arm was something many doctors, nurses, students and staff were amazed by and curious to see.
Upon leaving rehab Dr. Zochowski attached a wound vacuum to the wound site. I messed it up before the day was over and he immediately met me at St. Ann\'s to fix the problem. It was December 23rd and he had a new baby. I felt awful he had to leave his family due to my negligence. But he came and was happy to do so.
To aid healing, I was then treated to several weeks of hyperbaric treatments at Grant Hospital. They, too, were wonderful.
I finished with Dr. Martin sending me to physical therapy.
Throughout the entire process these doctors were so vigilant, caring, supportive, and their creative approach saved my arm. Their knowledge and talent was superlative and while they exuded confidence in themselves, they were not arrogant. They laughed and cried with me. I cannot thank them enough.
I have my limb and it works just fine! So many file complaints; I wanted to send accolades!!! These doctors are beyond compare!
Trina D. Hennis
I was planting bulbs and threw my back put. I went to a chiropractor twice and the ER once. I was in constant pain and could not sit up. Laying down was fine and standing was ok, but to get from one position to the other was extremely painful and very hard. I visited Dr. Hannallah. The office was wonderful. Everyone whom I came in contact with was so nice and helpful and really cared about what I was going through. The doctor prescribed steroids and the next morning I woke up and realized for the first time in over a week that I would get better and that there was hope. I am so thankful to have found you.
I had my closed MRI today which was a very dreadful thing for me to look forward to. Angie the Technician for the MRI provided me with the best customer Service I have ever had. She went above and beyond in providing excellent service, and showed me how much she cared for patients like me. She knew I had Claustrophobia so made things as comforting for me. I really can't help but give my great experience about her and recommend that she get recognition for her services, dedication and passion for patients.
I was experiencing pain in my knee to the point that walking was difficult and needed relief to just continue life. I went into this appointment doubtful I could get that relief and generally unhappy with seeing yet another doctor (as I was just coming out of a 10 weeks bout of chronic migraines). When I entered your office, I started with the most friendly and helpful receptionist. I didn't mind the 1/2 hour wait as your office was so very comfortable and "homey feeling". The intake nursing assistant who initially saw me was so through, professional, hopeful and pleasant. I was so dreading the x-rays because of how painful my knee was. To my surprise the x-rays techs were the best I have every experienced. Their compassion and extreme attempts to make me as comfortable as possible was heart warming and made the experience bearable. Then in came Dr. Gaines. I thought, well usually nice staff, the doctor is a dude (we all think there cannot be a doctor office where everyone is great)... Well there is, the doctor was amazing -- one of the best personalities and so knowledgable, caring, professional. He did not get annoyed at my many questions-- I am a question person at the doctors, which we are there for answers and so many doctors are surprisingly annoyed by this- not Dr. Gaines, what a relief! I received a steroid shot in my knee and the results are dramatic, the pain is just about gone. I actually wanted to walk around the block on break at work today and did! The first time in over a year I could do that! This office truly has restored my faith in the medical field and given me hope! Thank you so much-- keep up the amazing work- great team! If I have any other issues, I am definitely coming back to this office!
Heather with Dr. Huber's office is AMAZING - great patient care!!!
Very great doctor, very conscientious , caring, professional, after 1 year of surgery , he released me. I would recommend him to anybody.
After having an MRI over 10 years ago I realized I was a bit claustrophobic. I have never looked forward to another MRI and vowed to never do another closed one. When I arrived at the Westerville office the staff recognized I was apprehensive and calmed me down. Angie went above and beyond to make the MRI tolerable. I asked her to let me out once and she did not mind, calmed me down and I assured me everything would be ok. Even if I needed to stop the MRI,it was no big deal. She proceeded quickly as possible and I got it over with w/o incident. I could not thank her enough and really need to let your company know that you have a true professional there. Anybody else I may have rescheduled and left. She is a valuable asset. Thank You.